An office in Enrollment Management

Delegate Instructions

Getting Started

Delegate accounts are granted to a person by the student. Students have options to grant and revoke Delegate Access on their account at any time. 

  1. Student creates account and indicates that you are a Delegate. This step will generate a system email to confirm that this access has been granted.
  2. Visit delegate.ku.edu
  3. Login using the information provided in the Delegate Access email
  4. Use the main menu and breadcrumbs to navigate student account information

Delegate Access can be given for any combination of the following categories:

  • Class Schedule Only - access to view current class schedule
  • Financial Aid - access to view Financial Aid award information
  • Grades and Course History - access to view grades and course information
  • Student Financials - access to view for student bills*
  • Student Financials 1098T - access to view 1098T

* - Payment access is now handled through Payment Delegate setup. Students setup Payment Delegates by following instructions at https://student-account-services.ku.edu/pay-online. Information for the Payment Delegate can be found at https://student-account-services.ku.edu/payment-delegates

Looking up your PIN Information

Delegate Access provides a personal identification number (PIN) that can be used to authenticate a Delegate in other situations (such as phone calls). In order to discuss aspects of a student's record with Financial Aid, Student Account Services, or the Office of the University Registrar, a Delegate must have their PIN and their student must have checked the appropriate categories. After logging in, the PIN can be found by following these Menu Items:

  1. Enroll & Pay
  2. Student Delegation
  3. Account Options

Your PIN can be updated at any time through self service but also may be updated if there are problems with the Delegate Account.

Please Note: Delegates who utilize autofill functionality of their browsers have encountered issues when have to reset their password or PIN, since the field auto fills with the email address and this is not valid. Please make sure your pin and password is not filled in with your email address to avoid errors.

Changing or Resetting your Password

Please note: this function will only work if a student has first created a Delegate Account for you

You can change or reset your password by visiting delegate.ku.edu and clicking on the change or reset password links that are just below the login text boxes.


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